Customer Relationship Executive

Job Decsription:

• Call and enquire about buying plans or interests, as per the calling script, from the prospective calling list assigned.
• Greet the customers and get vehicle buying interests and time schedule from the prospective calling list to get sales leads.
• Invite, fix and record customer prospective visit for test drive, either at showroom or at field.
• Assist in pre-sales and post-sales support to customers.
• Arrange and coordinate with sales consultants for test drives and engaging the potential customer on sales pitches.
• Ask potential customers for information on reasons for considering purchase and comprehend all customer requirements and needs.
• Coordinate with dealer services function for passing on the prospective leads for smoother services in workshops.
• Record all feedbacks and complaints from customers in the system
• Ensure least turnaround time for any customer query handling / redressal.
• Ensure customer delight through sales & service support.

Requirements: Qualification: Any Graduate / Post GraduateExperience: 1-2 Years as CRE / CSE

Other Requirements:

• Good Communication Skills - English, Hindi, Marathi.
• Computer knowledge - MS Office & E-mails.
• Pleasant Personality & Positive Attitude.
• Clear & Pleasant Voice

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person