Posted:15 hours ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relationship Executive

Location: Nagpur
Company: Mintree

About Mintree:
Mintree is a growing beauty and wellness brand offering high-quality salon and spa products across India. We focus on delivering professional-grade products and building strong relationships with our salon partners and customers.Know more about us: www.mintree.in

Key Responsibilities:

  • Handle customer queries through calls, WhatsApp, email, and social media.
  • Assist customers with product information, order updates, and issue resolution.
  • Make outbound calls to customers and salon partners for follow-ups, feedback, pending payments, order confirmation, and promotional calls (Telecaller responsibilities).
  • Coordinate with the sales and operations teams for order processing and follow-ups.
  • Maintain customer records and update CRM/Excel sheets regularly.
  • Provide after-sales support and ensure timely follow-ups.
  • Build strong relationships with salon partners and B2B customers.
  • Handle complaints politely and resolve issues efficiently.
  • Share product details, offers, and promotions when required.
  • Prepare daily reports on customer interactions and open issues.

Requirements:

  • Graduate in any field.
  • 0–3 years of experience in customer support, CRM, or sales coordination.
  • Good communication skills (English & Hindi).
  • Basic proficiency in MS Excel, WhatsApp Business, and email communication.
  • Strong follow-up, coordination, and problem-solving skills.
  • Customer-friendly and patient attitude.

What We Offer:

  • Salary based on experience.
  • Supportive and positive work environment.
  • Growth opportunities within the company.

How to Apply:

Apply directly on Indeed or send your resume to [email protected]

Job Type: Full-time

Pay: ₹10,558.44 - ₹35,244.60 per month

Benefits:

  • Provident Fund

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You