Customer Relationship Executive

School Relationship Management:

• Build and maintain strong relationships with schools implementing the School Cinema program.
• Serve as the primary point of contact for schools, addressing queries, concerns, and providing timely assistance.

Program Implementation Support:

• Collaborate with schools to ensure effective implementation of the School Cinema program.
• Conduct training sessions for educators and staff to optimize the use of films and accompanying resources.

Communication Strategies:

• Develop and implement effective communication strategies to keep schools informed about program updates, events, and new resources.
• Work closely with the marketing team to create engaging content for schools.

Feedback Collection and Analysis:

• Establish mechanisms for collecting feedback from schools and stakeholders.
• Analyze feedback to measure the satisfaction level of schools and identify areas for improvement.

Continuous Improvement:

• Collaborate with the content development team to relay insights from schools for the enhancement of the School Cinema program.
• Proactively identify opportunities for program improvement and contribute to the evolution of the offering.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Do you have Strong organizational and project management abilities?

Education:

• Bachelor's (Preferred)

Experience:

• Sales Support & Operations : 3 years (Preferred)
• Customer relationship management: 3 years (Preferred)

Work Location: In person