Customer Relationship Executive

Job Title: Customer Relationship Executive (CRE)

Location:

Hiwaga Beauty Clinic

Door No. 54-20-1B, IF-2, 2nd Floor, Surya Prakash Square,

Opposite McDonald’s, Revenue Ward, Gurunanak Colony,

Street No. 2, Gurunanak Colony, Vijayawada – 520008

About Hiwaga Beauty Clinic:

Hiwaga Beauty Clinic is a leading aesthetic and wellness destination offering advanced beauty, skincare, and haircare treatments. Our mission is to provide professional services that enhance client confidence, satisfaction, and long-term relationships through expertise and care.

Job Summary:

We are looking for a confident, dynamic, and customer-oriented Customer Relationship Executive to join our Vijayawada branch. The ideal candidate should have excellent communication skills and the ability to handle client interactions, appointment management, and service coordination efficiently.

Key Responsibilities:

• Welcome and assist clients warmly, ensuring a pleasant first impression.

• Handle phone calls, messages, and walk-in client inquiries professionally.

• Explain clinic services, offers, and treatment details clearly to clients.

• Schedule and manage appointments efficiently, ensuring no overlaps or delays.

• Coordinate between counsellors, doctors, and service staff to ensure smooth daily operations.

• Maintain accurate client data, billing records, and daily reporting.

• Handle client payments, generate receipts, and update system records.

• Follow up with clients post-service for feedback and encourage repeat visits.

• Maintain the reception and waiting area in a clean and organized manner.

• Support the management team in achieving customer satisfaction and retention goals.

Requirements:

• Graduate or equivalent qualification preferred.

• 1–3 years of experience as a Customer Relationship Executive / Front Office Executive in a beauty, wellness, or healthcare setup.

• Excellent verbal and written communication skills.

• Professional grooming and a pleasant personality.

• Proficiency in English, Telugu, and Hindi preferred.

• Basic computer knowledge (MS Office, CRM, or billing software).

• Strong organizational and multitasking skills.

Salary & Benefits:

• Salary: ₹17,000 – ₹20,000 per month (based on experience and skills).

• Attractive incentives based on client handling and performance.

• Performance-based bonuses and professional growth opportunities.

• Training and career development programs.

• Supportive and positive work environment.

Job Type: Full-time

How to Apply:

Interested candidates can send their updated resume to [email protected]

Subject Line: Application for Customer Relationship Executive – Vijayawada Branch

Job Type: Full-time

Pay: ₹17,000.00 - ₹20,000.00 per month

Work Location: In person