Posted:4 hours ago|
Platform:
On-site
Full Time
We are looking Customer relationship Executive Female candidate required for G S Road Guwahati, Assam candidates having Minimum 2 to 3 years’ experience as a Customer relationship Executive.
Job Description
1. Respond to customer inquiries via phone, email, chat, or in-person
2. Listen actively to understand customer needs, issues, or concerns.
3. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
4. Payment follow-up through calling
5. Updating payment detail in CRM Software
6. Serving as the primary point of contact for customer inquiries and concerns.
7. Communicating effectively with customers and internal teams.
8. Providing information and assistance related to products and services.
Qualification
1. Graduate / bachelor degree in communication or marketing
2. Good Computer knowledge & CRM software
3. Strong communication and organizational skills
4. Language known: Assamese, Hindi, English,
Interested candidate can email cv to our email id [email protected] or what Sapp number 9775052000
Job Type: Full-time
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
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