Customer Relationship Executive

Job Description

We are looking for a CREto join our team at Caapital Toyota. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹10000 - ₹12000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduation and 0.5 - 3 years of experience. (Automobile Industry) You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

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More about this Telecaller job

• What is the eligibility criteria to apply for this Telecaller job?Ans: The candidate should be All Education levels and above with 6 months - 3 years of experience of experience
• How much salary can I expect for this job role?Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
• How many working days are there for this Telecaller job?Ans: This Telecaller job will have 6 working days.
• Is it a work from home job?Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Telecaller role?Ans: There is an immediate opening of 2 Telecaller -CRE - at Capital Toyota . Automobile
• Who can apply for this job?Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Telecaller job?Ans: This Telecaller job has Day Shift.

Candidates can call HR for more info.

Regards

SWAGATIKA

9040087503

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person