Customer Relationship Executive

Roles & Responsibilities :

• Attracts potential customers by answering service questions and suggesting information about other services.
• Serves customers by providing company service information and lead closings.
• Opens customer accounts by recording Waitlist information.
• Maintains customer records by updating detailed information.
• Daily follow-up with the operational team & updating lead status.
• Recommends potential services to management by collecting customer information and analyzing customer needs.
• Prepares service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• To Manage Inbound and Outbound calls in a timely manner.
• Identify customers requirements, clarify information and provide them with the resolution based on company policy.
• Handle any required communication or coordination required between Partners(Tankers) and customers.
• Entering customer and account data from source documents within time limits.
• Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry.
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output.

Educational Qualification and Experience Required:
Graduation
Minimum 6 months experience is required

Candidates with BPO Experience can also apply.
Work From Office Only

Register Now: https://forms.gle/A2A9BTzewijYAVsC8

Walk in Drive on : 27th September Saturday 11:00 am -4:00 pm and 28th September Sunday 11:00 am - 2:00 pm

Venue for Interview: Aaji Care Head Office | Assisted Living Centre in Thane is located at 2nd Floor, Anmol Mansion, Govind Bachaji Rd, Charai, Thane West, Thane, Maharashtra 400601. You can find it above IRIS Eye Care.

We are also accepting applications for this profile from Customer Relationship Executive, Lead Generation Executive, Inbound Sales, Outbound Sales.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹26,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time

Experience:

• Lead generation: 1 year (Required)
• Cold calling: 1 year (Preferred)
• Outbound sales: 1 year (Required)

Language:

• English (Required)
• Marathi (Required)

Location:

• Thane, Maharashtra (Required)

Work Location: In person