Customer Relations & Online Sales Executive

(Kindly review the job description carefully before applying. )

Position: Customer Relations & Online Sales Executive
Company: anantam – A Multi-Designer Store
Location: New Delhi, India
Experience Required: 0–2 years (Freshers Welcome)
CTC: ₹2 L.P.A – ₹3 L.P.A
Working Days: Monday to Saturday
Timings: 10:00 AM – 6:30 PM
Start Date: Immediate

Job Summary:

anantam is seeking a proactive and enthusiastic Customer Relations & Online Sales Executive to join our team. This role focuses on engaging with clients across digital platforms and in-store, building strong relationships, and supporting the growth of our multi-designer fashion store. The ideal candidate is energetic, customer-focused, and passionate about delivering personalized styling and shopping experiences.

Key Responsibilities:

· Engage with customers through social media platforms (Instagram, Facebook, WhatsApp) and website inquiries.

· Assist clients in selecting products and offer styling advice to meet their needs.

· Build and maintain positive relationships with clients to encourage repeat business.

· Collaborate with the marketing team to support campaigns, promotions, and lead generation.

· Track and follow up on customer interactions to maximize sales and satisfaction.

· Stay updated on fashion trends, client preferences, and competitor offerings.

· Support in-store clients and provide an exceptional shopping experience.

Requirements:

· Bachelor’s degree in any discipline.

· Freshers are welcome; must be proactive, eager to learn, and take initiative.

· Comfortable using social media and online communication tools.

· Enjoy interacting with customers and building long-term relationships.

· Strong communication, interpersonal, and problem-solving skills.

· Knowledge of CRM tools or digital marketing is a plus.

· Passion for fashion and styling is preferred.

Why Join anantam?

· Opportunity to grow in the fashion and retail industry.

· Work in a dynamic, creative, and customer-focused environment.

· Hands-on experience with digital sales and social media engagement.

· Be part of a team that values initiative, learning, and innovation.

Also, can apply at managerhr@anantam.net

Job Types: Full-time, Permanent, Fresher

Pay: ₹200,000.00 - ₹300,000.00 per year

Application Question(s):

• Have you gone through the JD?
• How soon you can join?

Work Location: In person