7 Customer Records Jobs

As a Senior Event Marketing Manager at Inflection.io, you will play a crucial role in supporting the PLGTM.com conference and field marketing activities. Inflection.io is a successful company with outstanding achievements, including a 5-star rating on G2, over 100% net revenue retention, and continuous sales and customer records breaking. With a total funding of $14 million since 2021 and recent funding of $7.6 million in 2024, we have secured substantial runway for the future. Your primary responsibility will be leading the events and field marketing initiatives for Inflection.io, focusing on the flagship PLGTM.com Summit event. This event, which hosted 465 attendees over 2 days last year in San Francisco, is a key component of our marketing strategy. Additionally, you will be involved in organizing smaller field marketing events held throughout the year, mainly in San Francisco and New York. Key Responsibilities: - Managing the end-to-end execution of PLGTM.com Summit, a multi-day event in San Francisco. - Overseeing the planning and execution of PLGTM.com field marketing events, typically smaller one-day activations. - Managing the Inflection.io component at these events as well as at other 3rd party events, such as sales dinners, happy hours, and booth sponsorships. Candidate Requirements: - Must be willing to travel to the US for executing field marketing events without exceptions. - Possess a valid passport and B-1 or similar visa for traveling to the US without exceptions. - Currently working or have very recently worked at a technology company in a field marketing, events marketing, or similar role without exceptions. - Ability to work with a significant and sufficient amount of overlapping US hours without exceptions. - Must demonstrate exceptional attention to detail, low ego, a strong drive to succeed, and a commitment to delivering high-quality work without exceptions.,

As a customer support representative, your main responsibility will be to interact with customers through various channels such as phone, email, chat, and social media in a prompt and professional manner. You will be required to effectively identify and resolve customer issues to ensure their satisfaction. It is important to have a thorough understanding of our products and services so that you can provide customers with accurate and detailed information. Maintaining customer records in our CRM system is crucial, as it helps in keeping track of interactions and ensuring that all information is current. Your role will also involve collecting and reporting customer feedback to contribute to the enhancement of our products, services, and overall customer experience. In cases where issues are complex or remain unresolved, you will need to escalate them to higher-level support or management. Collaboration with team members and other departments is essential to ensure a cohesive and comprehensive approach to customer support. Additionally, you should be prepared to work in shifts, which may include evenings, weekends, and holidays, and be able to adapt quickly to changing priorities in a fast-paced environment. Your dedication to providing exceptional customer service and your ability to work effectively within a team will be key to your success in this role.,

You will be responsible for providing exceptional service to customers at SS Hyundai Pathanamthitta as a Service Advisor / Bodyshop Advisor. Whether you are a fresher or have previous experience, you can apply for this position. Freshers with a background in Automobile engineering or Diploma are encouraged to apply. The position offers an attractive salary and incentive structure. As a Service Advisor at SS Hyundai, your primary responsibilities will include interacting with customers, understanding their needs, recommending services and repairs, scheduling appointments, coordinating with technicians for accurate diagnostics and repairs, maintaining customer records, estimating costs, and communicating with customers regarding service updates and vehicle pick-up. This is a full-time job with benefits such as health insurance and Provident Fund. The work schedule is during the day shift, and there is a performance bonus offered. The work location is in person at SS Hyundai Pathanamthitta. If you are passionate about customer service and have a background in Automobile engineering or Diploma, we encourage you to apply for this position. Join our team at SS Hyundai and play a crucial role in ensuring customer satisfaction and smooth service operations.,

key responsibilities: handle inbound and outbound calls assist customers with queries and complaints update customer records in the system follow call scripts and standard procedures achieve daily performance targets requirements: fluency in hindi, kannada, tamil, and english good communication and listening skills basic computer knowledge undergraduates and graduates can apply willingness to work in rotational shifts

The key responsibilities for this role include coordinating and supporting the sales team with administrative and operational tasks, preparing and processing quotations, sales orders, and invoices, maintaining and updating customer records and sales databases, assisting in the preparation of sales reports, presentations, and analysis, coordinating with logistics and warehouse teams for timely deliveries, handling client inquiries and escalating complex issues, monitoring stock levels and communicating with the procurement team, tracking and reporting sales performance metrics and targets, and supporting marketing activities such as campaigns and events when required. The job type for this position is full-time and permanent. The benefits offered by the company include cell phone reimbursement, health insurance, and Provident Fund. The compensation package includes a performance bonus. The work schedule is during day shifts, and the work location is in person.,

You should have excellent follow-up skills, proficiency in MS Office (especially Excel and Word), and a strong command of English (both spoken and written). Familiarity with tools like To-Do List for task management and shorthand knowledge would be advantageous. You should possess exceptional multitasking and organizational skills to effectively manage scheduling, calendar, phone calls, emails, and correspondence. Your responsibilities will include managing accountability sheets, delegation sheets, and follow-ups, coordinating meetings (both executive and operational), preparing agendas, and taking minutes. You will also be responsible for managing leave applications, accident reports, and employee/vendor records, tracking sales data, customer records, and enquiry capture, and ensuring timely reporting and updates to the Business Development team. This position is only open to female candidates and is a Full-time role with a Day shift schedule. Proficiency in English is required for this in-person work location.,

Role & responsibilities Credit Card Reconciliation Invoicing & Financial Coordination Customer Data Management- Maintain and update customer records in CRM and other internal systems. Documentation Support - Prepare, format, and manage customer-facing documents such as quotes, contracts, and service reports. Coordination Liaise with internal teams sales, service, finance to ensure customer requests and issues are addressed promptly. Reporting Generate regular reports on customer activity, service levels, and administrative KPIs. Issue Tracking Log and follow up on customer issues or escalations, ensuring timely resolution and communication. Compliance Ensure all administrative processes comply with internal policies and data protection standards. Very Good Communication Skills, Presentation skills, Project Invoicing, Project Office Management, Finance MIS, BU Financial Reporting, Project financials Tracking, Report Creation, Data Governance Preferred candidate profile Immediate Joiners only required Strong Communication Skills Please share your updated CV to: dhanunjaya.p.m@happiestminds.com