Customer Quality Engineer

Job Description

We would like to hire an Engineer or Senior Engineer in Customer Quality who speaks Hindi and handles OEM customers . About the Company - Leading manufacturer of high-performance steering, suspension, and brake systems for Indian and global automobile vehicle manufacturer. About the Role OEM Customer handling. Inspection at Customer end (OEM) inspection PPM monitoring Problem solving Skills-8D Methodology Process & product audit New project handling Responsibilities Reduction of 3rd Party inspection at Customer end Zero repeated issues by monitoring the ICA effectiveness 100% inspection for fitment/function issues at customer end Following function/sample vehicles for smooth s/o & communicating with customer Innovative ideas to improve method of inspection & part level analysis to identify root cause Why why analysis for quick results, 7QC tools & 8D analysis for customer end issues & corrective & preventive actions Preparing initial analysis reports for internal/external issue Hands on experience in Supplier Audit PPAP & ISIR Should be competent to do 8D & Root cause analysis New project handling (Build & issues follow up) Vehicle Level issue Analysis knowledge Should be competent to do 8D & Root cause analysis Should be competent to read & Understand the Drawing Qualifications BE/ BTech Graduation in any stream Required Skills 1) Good Communication Skills - English, Hindi ( Speaking Hindi is mandatory) 2)Vehicle Level issue Analysis knowledge 3)Knowledge in Why Why & Root cause Analysis 4) Hands on experience in Supplier Audit PPAP & ISIR 5) Should be competent to do 8D & Root cause analysis 6)Should be competent to read & Understand the Drawing 7)New project handling (Build & issues follow up) Show more Show less