Customer Logistics Analyst (French Language Specialist)

Your role at Kimberly-Clark involves managing customer orders with precision and care, ensuring a seamless experience for customers. You will work with tools like SAP and OCR technology to enhance order management efficiency. Collaborating with passionate teammates, you will play a key role in ensuring timely delivery of products to customers who rely on them daily. Your responsibilities will include: - Managing customer purchase orders using SAP - Processing manual and OCR-based orders accurately and on time - Coordinating with internal teams to resolve issues and ensure customer satisfaction - Handling returns, cancellations, and quality complaints professionally - Identifying process efficiencies and embracing LEAN culture principles for continuous improvement - Maintaining strong relationships with internal and external customers To excel in this role, you should: - Be comfortable working in 5:00 P.M to 2:00 A.M shifts - Have a bachelors degree or 3+ years of relevant experience in customer service, order management, or supply chain support - Be fluent in French (minimum B2 level) and capable of communicating with international customers - Possess strong proficiency in MS Office (Outlook, Word) and willingness to enhance expertise in SAP, Service Cloud, and OCR tools - Demonstrate the ability to multitask effectively and maintain accuracy - Value teamwork, open communication, and delivering quality through collaboration To apply for this role, click the Apply button and complete the online application process. Kimberly-Clark's recruiting team will review your application and contact you if you are a good fit for the role. Employment is subject to verification of pre-screening tests, including background check and DMV check. (Note: Additional details about the company were not included in the provided job description),