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Mind map IT Solutions
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Customer Experience Engineer – Hardware & Software

Customer Experience Engineer – Hardware & Software

Mind map IT Solutions

0 years

|

0 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

software support security

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Mohali | Shift: Night We're hiring a Customer Experience Engineer to deliver support for common hardware and software problems experienced by US clients. Key Responsibilities: Troubleshoot laptops, desktops, Wi-Fi extenders, and security cameras. Build rapport with customers and ensure first-contact resolution. Upsell technical packages aligned with customer needs. Requirements: Understanding of PC hardware and MS Office Suite. Excellent English and people-handling skills. Job Types: Full-time, Permanent Pay: ₹16,177.12 - ₹40,054.37 per month Shift: Night shift Work Location: In person

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