Customer Experience Assistant

As a Customer Experience Assistant, your role will involve carrying out keen monitoring of designated premises using CCTV systems to pick up signs of threats and risks. You will be responsible for warning stakeholders in a timely manner to safeguard life, property, and premises. It is essential for you to familiarize yourself with the layout and coverage of the CCTV system in the assigned premises and preserve footage as per instructions. Maintaining confidentiality as per organizational procedures, recording and reporting events, and scanning and monitoring premises according to site instructions are also key responsibilities. Key Responsibilities: - Observe irregular situations keenly and anticipate threats and risks - Respond to security situations effectively - Communicate with security personnel for the concerned designated premises - Detect suspicious activity and abnormal movements to generate early warnings - Proactively inform the concerned person if any threat is anticipated Qualifications Required: - Diploma preferred In addition to the job responsibilities and qualifications, the company provides benefits such as food and health insurance. The work location is in person, and the job type is full-time. Please note that previous experience in call center occupations for at least 1 year is preferred. Proficiency in English is also preferred for this role.,