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Trigent Software Inc
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Customer Contact Representative

Customer Contact Representative

Trigent Software Inc

1 - 5 years

0 Lacs

karnataka

Posted:2 months ago| Platform: Shine logo

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Skills Required

communication customer support

Work Mode

On-site

Job Type

Full Time

Job Description

You should have 1 to 2 years of experience with strong communication skills. Your primary skill set should be in Customer Support Semi voice. The shift timings for this role are 3:00 AM to 12:30 PM with RTOWFH as RTO. The work location for this position is Bangalore. As a Communication Specialist, your main responsibility will be to identify and conduct communication activities aimed at enhancing agent effectiveness and boosting customer satisfaction. You will be tasked with creating targeted communications to support current processes or roll out new ones. Additionally, you will assist in the management of tools utilized for agent communications.,

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Trigent Software Inc

IT Services and IT Consulting

Southborough MA

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Customer Contact Representative