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Customer Communications Intern

0 years

0 Lacs

New Delhi Delhi India

Posted:5 days ago| Platform: Linkedin logo

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Skills Required

tracking service support research communication

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

  • Respond to customer inquiries via email, social media, and other official channels.
  • Assist with order issues, including tracking, returns, and exchanges.
  • Gather and organise customer feedback to improve service and product experience.
  • Support in research-oriented tasks to help elevate customer experience across touchpoints.



Requirements

  • Strong written communication skills.
  • Attention to detail and ability to manage multiple conversations.
  • Problem-solving mindset with a customer-first approach.
  • Ability to work independently.
  • Interest in fashion or brand communication. 

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