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Customer Quality Assurance I Saleri India I Chakan Saleri India

7.0 - 9.0 years

7 - 10 Lacs

Pune

Work from Office

JOB PURPOSE Maximize customer satisfaction through seamless integration of procedures and continuous improvement efforts. Centered on Customer Quality claim management Responsibilities: EXPECTED END RESULTS & MAJOR ACTIVITIES Management of customer Claim, Field failure issue, Warranty failure issue 1. Visit to customer end to acknowledge the claim and gather necessary claim information. 2. Ensure containment action is identified and established at all levels. 3. Open the Customer claim and complete all the 8D phases step by step. 4. Do strip down analysis of the failure return part. As per process. 5. Measure and control all the components of the products claimed 6. Execute the functional te...

Posted 4 months ago

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