Customer Care Professional

0 - 3 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an International Voice Process representative at Movate (formerly known as CSS Corp), your role will involve reviewing new orders for accuracy and completeness, processing them on a web-based system, clarifying customer inquiries, and ensuring high levels of service and accuracy. It is crucial to meet customer requirements on a timely basis and uphold the highest level of accuracy in all your tasks. - Review new orders for accuracy and completeness - Process orders on a web-based system - Clarify customer inquiries - Ensure high levels of service and accuracy - Place orders with partners - Monitor order statuses - Maintain accurate records of activities To qualify for this role, you should: - Hold a degree in any discipline - Have a minimum of 6 months of call center experience and 12 months of customer service experience - Possess excellent tenure in job history - Have a B2+ English proficiency level - Maintain a typing speed of 30 words per minute - Demonstrate basic computer knowledge - Retail experience is considered a bonus If you are passionate about delivering exceptional customer service and possess the required qualifications and skills, Movate welcomes you to join their diverse team of customer-centric professionals.,

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