Customer Care Officer (Receptionist)

SEND YOUR RESUME/CV AT hr@nidhihospital.org

Company Description

Nidhi Hospital is a leading super multispecialty hospital in Ahmedabad, Gujarat, offering a holistic range of medical services to patients worldwide.

Role Description

This is a full-time on-site role for a Customer Care Officer (Receptionist) at Nidhi Hospital,navrangpura in Ahmedabad. The Customer Care Officer (Receptionist) will be responsible for ensuring customer satisfaction, providing customer support, and delivering exceptional customer service on a daily basis.

Qualifications

• Interpersonal Skills, Communication, and Customer Service skills
• Customer Satisfaction and Customer Support abilities
• Excellent verbal and written communication skills
• Ability to empathize and resolve customer issues effectively
• Prior experience in a customer-facing role
• Attention to detail and organizational skills
• Knowledge of medical terminology is a plus
• Minimum of high school diploma or equivalent