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Lifecell
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Customer Care Executive - Work from Home

Customer Care Executive - Work from Home

Lifecell

0 - 5 years

2 Lacs

bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

communication skills hindi

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Requirements:

Minimum 0.5 year of experience in diagnostics customer support or general customer support.
Freshers with a Life Sciences educational background and an interest in customer care are also encouraged to apply.
Proficiency in English is mandatory.
Hindi language skills are required.

Responsibilities:

Manage and resolve customer queries via ticketing systems.
Collaborate effectively with Sales, Laboratory, and other internal teams to ensure timely issue resolution.
Provide support to external customers as well as internal teams to maintain satisfactory service levels.

Work Schedule:

Rotational shifts are applicable to all employees (No night shifts).
Shift options:

9:00 AM to 5:30 PM
11:30 AM to 8:00 PM
2:00 PM to 10:00 PM

Rotational weekly off; no fixed weekends off
Six working days per week.

Compensation:

Cost to Company (CTC) up to 2.4 Lakhs per annum.
Take-home salary approximately 16,000 per month (full salary 20,000).

Interested candidates are encouraged to apply.

Only Apply HERE --

https://forms.gle/VMcLhjpHWkgbqNLX9 - To get faster response from our HR Team

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