Customer Care Executive

5 - 8 years

1 - 2 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

1. Excellent Communication: Strong verbal and written communication skills to effectively interact with customers. 2. Customer-Centric Approach: Ability to understand customer needs, empathize with their concerns, and provide solutions. 3. Problem-Solving: Strong problem-solving skills to resolve customer complaints and issues efficiently. 4. Product Knowledge: Familiarity with FMCG products, including features, benefits, and usage. 5. Attention to Detail: Accuracy and attention to detail in handling customer queries, orders, and issues.

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