Customer Care Executive

Job Description

1. Excellent Communication: Strong verbal and written communication skills to effectively interact with customers. 2. Customer-Centric Approach: Ability to understand customer needs, empathize with their concerns, and provide solutions. 3. Problem-Solving: Strong problem-solving skills to resolve customer complaints and issues efficiently. 4. Product Knowledge: Familiarity with FMCG products, including features, benefits, and usage. 5. Attention to Detail: Accuracy and attention to detail in handling customer queries, orders, and issues.