Posted:6 hours ago|
Platform:
On-site
Full Time
• Handle Inbound and Outbound calling for Member service.
• Identify and assess Members’ needs to achieve satisfaction.
• Build sustainable relationships and trust with member accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right
methods/tools.
• Handle member complaints, provide appropriate solutions and alternatives within
the time limits.
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of Member interactions and process customer accounts.
Suniksha Infotech
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