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Smartbox Ecommerce Solutions
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Customer Care Executive

Job Expired: This job listing has expired.

Customer Care Executive

Smartbox Ecommerce Solutions

3 - 4 years

|

5 - 6 Lacs

Manesar Gurgaon

Posted:9 months ago| Platform:

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Skills Required

Customer Care Executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job_Description":"

Broad Function:

We are seeking an experienced Customer Care Executive with exceptional English proficiency. Thesuccessful candidate will be responsible for handling incoming customer calls, addressing inquiries, resolving complaints, and providing information. Additionally, the role involves making outbound calls to educate customers about the Smart Box Lockers concept.

Roles and Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, and chat.

Resolve customer complaints and issues efficiently and effectively.

Provide accurate information about products and services.

Maintain detailed and precise records of customer interactions and transactions.

Collaborate with other departments to address complex customer

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Smartbox Ecommerce Solutions

E-commerce, Technology

Atlanta

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