Customer Care Executive

2 - 3 years

1 - 3 Lacs

Gurgaon

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Sales Telecalling Calling Crm Tool Telesales Salesforce CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve issues promptly. Provide accurate information on products/services offered by the company. Identify opportunities for upselling/cross-selling of relevant products/services. Maintain records of all interactions with customers using CRM software (Salesforce). Escalate complex issues to senior team members when necessary.

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Satya Skin & Hair Care
Satya Skin & Hair Care

Beauty & Personal Care

San Francisco

50 Employees

4 Jobs

    Key People

  • Emily Johnson

    CEO & Founder
  • Michael Smith

    Chief Marketing Officer

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