Customer Care Executive

Job Description

HYDERABAD | WALK IN INTERVIEW | WORK FROM OFFICE | INTERNATIONAL VOICE PROCESS | NO CHARGES | NO SALES | NO TARGET | IMMEDIATE JOINING | BPO JOBS | 5 DAYS WORKING Hello Jobseekers!! Greetings From ShiningStars ITPL "Ready to make a real impact on customers worldwide? We're looking for enthusiastic and empathetic individuals, from freshers to seasoned professionals, to join the international customer care center." Location: Lanco Hills Technology Park, Hyderabad Interview Mode: Only Walk-in Qualification: Any HSC passed can apply. Age Limit: Max. 30 Domain: International Voice Process Working Days and Week Off: 5 Days Working and 2 Rotational Week Off. Transportation: Cab Facility Subject to Hiring Zone. Immediate Joiners Preferred. Skills Required: Clear, fluent spoken and written English , with good listening skills. Ability to remain calm with customers and understand their feelings. A logical approach to understanding issues and a willingness to find solutions. Openness to new information, processes, and flexible with shifts (including nights). Roles and Responsibilities: Responding to inquiries, providing information, and resolving issues. Addressing concerns, managing complaints, and aiming for positive outcomes. Fostering trust and loyalty through helpful and positive interactions. Documenting interactions and collecting feedback for service improvement. Escalate problems to senior staff or specialized departments when required to ensure they're resolved effectively. Working effectively with other team members and departments to ensure seamless customer support. Salary: Fresher - 25k CTC Experience - Max. 29k CTC, i n case of experience of 1 year in international customer handling then it can go up to 37k CTC Feel free to connect over call or share your resume on WhatsApp @ 9569433682 (Indrajeet) to get your interview aligned. Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh #jobs #employment #naukri #vacancy #fresher #experience #career #csa #bpo #hyderabad #jobsforall #companyjobs