Customer Care Executive

Location: Kochi, Kerala Experience Required: Minimum 1 year (travel agency) or a minimum of three years of experience in sales are also eligible to apply. Starting Salary: ₹25,000 (Negotiable based on performance) Languages: Fluent in English and Hindi Job Description: We are looking for a proactive and customer-focused Customer Executive to join our dynamic travel agency team in Kochi. The ideal candidate will have a passion for travel, a knack for sales, and the ability to deliver exceptional service to our clients. Key Responsibilities: Interact with customers to understand their travel requirements and provide suitable travel solutions. Generate leads and convert inquiries into bookings. Maintain up-to-date knowledge of domestic and international travel destinations, packages, and regulations. Follow up with clients before and after trips to ensure satisfaction and foster long-term relationships. Handle booking processes including flights, hotels, and tour packages. Requirements: Minimum 1 year of experience in a travel agency. at least 2 - 3 years of experience in sales can also apply. Excellent communication skills in English and Hindi (fluency is mandatory). Strong interpersonal and negotiation skills. Benefits: Attractive starting salary of ₹25,000. Incentives and bonuses based on performance. Opportunity to grow within the company. Job Type: Full-time Pay: From ₹25,000.00 per month Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9633934767