Customer Care Executive - Retention Process

As a customer service representative at Hexaware, you will be responsible for handling customer complaints, providing solutions, upselling products or services, and retaining customers. Your excellent English communication skills will be essential in effectively addressing customer needs and inquiries through inbound calls. The role may require you to work in rotational shifts and have a flexible schedule, including working 24*7 in any 9-hour shift. To be successful in this role, you should have a minimum of 6 months of experience in international customer service, sales, upselling, or customer retention. The ability to communicate fluently in English is a must-have requirement. In return, you can expect a competitive salary of up to 33k, depending on your previous earnings, along with various perks and benefits. As part of the team at Hexaware, you will have the opportunity to earn floor rewards and awards, unlimited incentives, performance allowances, as well as benefits such as provident fund and medical insurance. Additionally, you will enjoy benefits like health insurance, paid sick time, paid time off, and provident fund. If you meet the preferred candidate profile and are willing to work in locations within the boundaries of Ambernath, Ghatkopar, Thane, Panvel, Vashi, and Chembur, then we encourage you to share your CV with us. This is a full-time and permanent position that requires a Higher Secondary (12th Pass) education qualification. Fluency in English is mandatory for this role. Join us at Hexaware and become part of a dynamic team that values your skills and offers a rewarding work environment. Speak with us today at +91 9324068357 to explore this exciting opportunity.,