Customer Care Executive-Punjabi

As a customer service representative at this company, your role involves handling customer queries, chat support, and sales calls in a professional manner. You will be expected to communicate with customers in their preferred language, understand their needs, and provide relevant solutions. It is essential to maintain customer records and follow up for issue resolution or sales conversions. Your contribution towards achieving individual and team targets will be crucial for business growth. Key Responsibilities: - Handle customer queries, chat support, and sales calls professionally. - Communicate with customers in their preferred language. - Understand customer needs and provide relevant solutions. - Maintain customer records and follow up for issue resolution or sales conversions. - Achieve individual and team targets to contribute to business growth. Qualifications Required: - Good communication skills in the required language(s). - Ability to persuade, negotiate, and handle customer concerns effectively. - Basic computer knowledge for data entry and reporting. - Prior experience in sales, customer service, or chat support is a plus. - Freshers with strong communication skills can also apply.,