Customer Care Executive pune

0 years

0 Lacs

Posted:1 month ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location: Pune – Kharadi (Work from Office)
Mode: Full-Time | Walk-in Interview Required

Eligibility

  • Education: Graduate (Any Field)
  • Freshers & Experienced candidates can apply
  • Fluent in English & Hindi (no MTI/RTI)
  • Strong communication & customer handling skills

Compensation

  • Freshers: Up to ₹25,000 CTC
  • Experienced: Up to ₹35,000 CTC (based on communication & interview performance)

Work Schedule

  • Shift: Rotational shifts
  • Female candidates – Day shift till 8 PM
  • Male candidates – Full rotational shifts
  • Working Days: 6 days/week

Role & Responsibilities

  • Contact and advise potential customers on suitable insurance products (outbound calling).
  • Handle customer support queries and provide accurate information.
  • Build trust with customers and ensure satisfaction through effective communication.
  • Document all interactions and escalate unresolved/complex issues as required.

Selection Process

  • HR Round
  • Versant Test (Level 6 required)
  • Written Assessment
  • Operations Round
  • Client Round

Job Type: Full-time

Pay: ₹22,000.00 - ₹35,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Location:

  • Pune, Maharashtra (Required)

Work Location: In person

Speak with the employer
+91 6370721310

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