Customer Care Executive

Prudent Corporate Advisory Services Ltd. is urgently hiring for the role of Customer Care Executive.

Company Profile:

Prudent Corporate Advisory Services Ltd Incorporated in 2000 is a Leading Diversified Financial Services Group with a clear vision of providing professional services in the area of personal and corporate investments, it has created a niche segment over a period of time with an excellent quality client base with in-house capability of analyzing various products on various parameters before suggesting them to clients. We have 137 Branches all over India and still expanding mode.

Being a flagship company, Prudent Corporate Advisory Services Ltd remains the primary arm of the Prudent Group. It offers specialized services in the area of Personal and Corporate Investment planning through distribution of Mutual Funds, Bonds and Third party products.

The Prudent Group expanded its horizon by offering specialized services in the areas of Personal & Corporate Investment Planning through Mutual Funds, Equities, Derivatives, Third Party Products, Fixed income Products, Life/General Insurance, Commodities and Real Estate through various business vertical. A team of 1400+ employees consisting of Certified Professionals, Industry Experts, Relationship Managers, Research Specialists, IT Experts and a large team of back office support.

We are an ISO 9001:2015 certified group. Also we have been officially certified as a 'Great Place to Work’ twice in a row.

For company detail you can visit our website

www.prudentcorporate.com

Location : Ahmedabad- Gulbai Tekra

Work Schedule : 6 Days Working & 2 Rotational Saturdays Off

Work Timings : Day Shift Only

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question & suggesting information about services. Identify and assess customer’s needs to achieve satisfaction & follow communication procedures, guidelines & policies. Handling call and email inquiries /queries raise by the prospects & clients. Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing Information and Multi-tasking.

Qualifications :
Minimum qualification required is graduate/post graduate degree in any field except engineering.The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. He/she should have a right attitude. We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal & Vocal communication skill in English. Candidate should have be loyal, honest. Candidate should have a long term vision & should be decision maker.

Interested candidates can apply on jobs@prudentcorporate.com

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Application Question(s):

• Are you willing to work in calling profile?

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person

Speak with the employer
+91 9137406884