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Customer Care Executive

0 years

1 - 0 Lacs

Posted:5 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

- Respond promptly to customer inquiries via phone, email.

- Acknowledge and resolve customer complaints in a professional manner.

- Keep records of customer interactions, transactions, comments, and complaints.

- Communicate and coordinate with internal departments to resolve customer issues.

- Ensure customer satisfaction and provide professional customer support.

- Provide information about products and services to customers.

- Follow up on customer interactions to ensure all issues are resolved.

- Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements:

- Proven experience as a Customer Care Executive or similar role.

- Excellent communication and interpersonal skills.

- Ability to multi-task, prioritize, and manage time effectively.

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

  • Rotational shift
  • 7am- 4pm
  • 1pm-10pm

Job Type: Full-time

Pay: ₹10,462.05 - ₹28,874.88 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

Speak with the employer
+91 7030057211

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