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Customer Care Executive

Ntech IT Solutions

1 years

|

1 - 0 Lacs

Thoraipakkam, Chennai, Tamil Nadu

Posted:1 month ago| Platform: SimplyHired logo

Apply

Skills Required

Customer service English Master's degree Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Specific Responsibilities:-

Handle Inbound and Outbound calling for Member service
Identify and assess Members’ needs to achieve satisfaction. Build sustainable relationships and trust with member accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools
Handle member complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of Member interactions and process Customer

Job Type: Full-time

Pay: ₹15,000.00 - ₹27,720.80 per month

Schedule:

Day shift

Education:

Bachelor's (Preferred)

Experience:

Domestic voice process: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

More Jobs at Ntech IT Solutions

Customer Care Executive

Thoraipakkam, Chennai, Tamil Nadu

Salary: Not disclosed

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Ntech IT Solutions

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