Ntech IT Solutions

1 Job openings at Ntech IT Solutions
Customer Care Executive Thoraipakkam, Chennai, Tamil Nadu 1 years INR Not disclosed On-site Full Time

Specific Responsibilities :- Handle Inbound and Outbound calling for Member service Identify and assess Members’ needs to achieve satisfaction. Build sustainable relationships and trust with member accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools Handle member complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of Member interactions and process Customer Job Type: Full-time Pay: ₹15,000.00 - ₹27,720.80 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Domestic voice process: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person