Customer Care Executive- Muvattupuzha

Job Description: You will be working as a Customer Care Executive in a full-time, on-site role located in Muvattupuzha. Your primary responsibilities will include handling customer support, ensuring customer satisfaction, and providing excellent customer service. Your day-to-day tasks will involve responding to customer inquiries, resolving issues, managing customer interactions, and maintaining positive relationships with clients. Additionally, you will collaborate closely with the sales team to support customer acquisition and retention. Key Responsibilities: - Respond to customer inquiries promptly and professionally - Resolve customer issues effectively to ensure satisfaction - Manage customer interactions with a focus on building positive relationships - Support the sales team in customer acquisition and retention efforts Qualifications Required: - Proficient in customer support, customer satisfaction, and customer service skills - Excellent verbal and written communication skills - Experience in sales and a good understanding of sales processes - Minimum of 1-2 years of relevant experience in a similar field - Bachelor's degree in any relevant field - Ability to work independently and efficiently in a fast-paced environment - Must be living in or willing to relocate to the Muvattupuzha area,