Customer Care Executive- Muvattupuzha

You will be working as a full-time Customer Care Executive based in Muvattupuzha. Your primary responsibilities will include handling customer support, ensuring customer satisfaction, and delivering exceptional customer service. You will be tasked with responding to customer inquiries, resolving issues, managing customer interactions, and maintaining positive client relationships. It is crucial for you to collaborate closely with the sales team to facilitate customer acquisition and retention efforts. To excel in this role, you should possess strong customer support, satisfaction, and service skills. Effective verbal and written communication abilities are essential for engaging with customers. Previous experience in sales and a solid understanding of sales processes will be advantageous. A minimum of 1-2 years of relevant work experience is required, along with a Bachelor's degree in any related field. The role demands the ability to work autonomously and effectively in a dynamic work environment. Living in or being willing to relocate to the Muvattupuzha area is necessary for this position.,