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Customer Care Executive

0 - 31 years

0 Lacs

Posted:16 hours ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

ob Opening: US-Based First Party Collections Process(Bread) DOJ- 17th June 2025 Salary * ₹17,000 - ₹32,000 per month + 2k Performance bonus + 1k attendance bonus Work Schedule: - Shift Timing: 5:30 PM - 10:30 AM (rotational 9-hour shift) - Week Off: 2 rotational offs Job Description Join our team as an Agent in our soft collection process! We're hiring individuals to collect due payments, offering: - Competitive compensation - Supportive work environment - Career growth in collections Key Responsibilities * Conduct soft collections via calls to resolve outstanding balances * Provide exceptional customer service, adhering to company policies * Achieve monthly collection targets while maintaining quality standards Eligibility * HSC/Grad freshers and above can apply, BPO experience preferred, SSC with 1 year of BPO experience can also apply * Excellent English communication skills * Ability to manage stress in a challenging environment * Age: Up to 40 years * Address: Within the transport boundary Perks and Benefits - One-way transportation (12 am - 6 am) depending on login/log out timings *Round of Interviews HR➡️VNA➡️Operations Important Notes * No leaves allowed during probation (first 6 months) * No ongoing education or plans to study while employed with Epicenter * Relevant documents must be available

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