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Customer Care Executive

0 - 1 years

1 - 2 Lacs

Bengaluru

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Good English Communication Fluent English Kannada Bpo Voice Retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Collaborate with internal teams (e.g., sales, marketing) to improve overall customer satisfaction.

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