Posted:3 hours ago|
Platform:
On-site
Full Time
Job Position: Customer Support Executive
Location : Indore
Qualification : Any Graduates/Undergraduates
Language Requirement : Candidate should be fluent in both Hindi and English.
Working Days : 6 days a week
Shift Timings: Rotational Shift (Females: 6 AM – 8 PM, Any 9 Hours for Others)
Off: 1 Rotational Off
Work Type: Work from Office
CTC (Cost to Company): Up to ₹11,300- 17000 per month
Roles & Responsibilities:
Customer Support:
Provide efficient and effective support to customers for general inquiries, technical issues, and service-related concerns.
Assist customers in troubleshooting and resolving broadband connectivity issues.
Guide customers in setting up, configuring, and using their Airtel Broadband services.
Issue Resolution:
Resolve customer complaints and queries by offering timely solutions.
Identify technical issues and escalate them to the relevant department when needed.
Complaint Handling:
Register customer complaints and ensure they are resolved in a timely manner while keeping the customer informed of the status.
Best Regards
Sanjana Choudhary
788088065
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Language:
Work Location: In person
High Tech Infosystem Manpower Outsourcing Pvt. Ltd.
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