Customer Care Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Gyanet

2 - 3 Lacs

Mumbai

Posted:8 hours ago

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Job Description

Process: Blended Voice Process

Location: Navi Mumbai- Airoli
Experience: Minimum 6 months of BPO experience
Qualification: 12th Pass / Graduates
Requirement: Excellent English Communication
Shift: 24*7 Rotational Shifts including Night Shift
Working: 5 Days a Week

Key Responsibilities:

Handle customer interactions through voice and non-voice channels.
Resolve customer queries and provide appropriate solutions.
Maintain a high level of customer satisfaction and service quality.
Understand customer requirements and respond professionally.
Maintain accuracy while handling customer information and transactions.
Follow company processes, quality standards, and performance parameters.
Be comfortable working in rotational shifts including night shifts
Excellent English communication skills.
Minimum 6 months of BPO experience

For more information contact: 7024312398

Pay: ₹20,000.00 - ₹32,000.00 per month

Work Location: In person

Skills Required

Customer Care Voice Process BPO 12th Pass NON Voice Customer Queries Customer Satisfaction Service Quality Quality Standards Customer service Voice process (calls) Chat and email support

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Job Type

Full Time

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Customer Care Executive