Customer Care Executive

0 years

0 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Profile:- customer care executive Location:- Janakpuri Female candidates required Exp:-min 3 months to 6 months Qualification:-graduate Office timing:-9:30 am to 6:30pm 6 days working Contact via WhatsApp :-9266110089 Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat, or social media. Handle and resolve customer complaints, providing appropriate solutions within specified time limits. Maintain detailed and accurate records of customer interactions. Follow communication procedures, guidelines, and policies. Escalate unresolved issues to the appropriate internal departments. Ensure customer satisfaction and provide professional customer support. Keep up-to-date with product knowledge and services to provide accurate information to customers. Collaborate with other teams to improve customer experience and service efficiency. Office coordination. Candidate must have good communication skills Regards Neha 9266110089 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

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