This is a full-time on-site role for a Customer Care Executive located in Gorakhpur. The Customer Care Executive will be responsible for handling customer inquiries, ensuring customer satisfaction, providing top-notch customer service, and supporting sales activities. This role involves managing incoming calls, addressing customer needs, and providing accurate information to resolve issues promptly.

Qualifications

Customer Support and Customer Service skills
Experience in ensuring Customer Satisfaction
Strong Communication skills
Sales support skills
Excellent problem-solving abilities and attention to detail
Ability to work independently and as part of a team
Proficiency in using CRM software and related tools
Bachelor's degree in Business Administration or related field is preferred
Previous experience in a similar role is advantageous

More Jobs at FXMarg Training Pvt Ltd

Customer Care Executive

Gorakhpur, Uttar Pradesh, India

Experience: Not specified

Salary: Not disclosed

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Customer Care Executive