Customer Care Executive (Female)

1 - 5 years

3 - 4 Lacs

Posted:8 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Care Executive (Female)

Location: Hyderabad

Job Type: Full-time

Experience: 1-5 Years

Job Summary:

We are seeking a smart, confident, and customer-oriented Female Customer Care

Executive to join our team. The ideal candidate will be responsible for handling

customer inquiries, resolving issues, and ensuring a smooth and positive customer

experience across all communication channels.

Key Responsibilities:

  • Handle inbound and outbound calls, messages, and emails professionally.
  • Provide accurate information about products/services to customers.
  • Resolve customer complaints and follow up to ensure full satisfaction.
  • Maintain customer records and update databases with accurate information.
  • Coordinate with internal departments to resolve queries promptly.
  • Reach out to customers for feedback and service improvement.
  • Maintain a friendly, polite, and professional attitude at all times.
  • Ensure excellent customer service standards and meet quality goals.

Requirements:

  • Female candidates only.
  • Minimum qualification: 12th pass/Graduate.
  • Good communication skills in English and [local language].
  • Basic computer knowledge (MS Office, email, CRM preferred).
  • Pleasant personality with strong customer-handling skills.
  • Prior experience in customer service is an added advantage.

How to Apply:

Please send your resume and a cover letter to [email protected]

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

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