Customer Care Executive (E-commerce Company)

We’re Hiring: Customer Care Executive (E-commerce Company)

📍 Location: Ahmedabad, Gujarat (Work from Office)

💼 Salary: ₹15,000 – ₹20,000 per month (based on skills & commitment)

🆕 Experience: Freshers are welcome

We’re an e-commerce company managing multiple brands in home decor and kitchenware. We are looking for a proactive and customer-focused individual to join us as a Customer Care Executive.

🌟 Roles & Responsibilities

• Handle customer support via email and phone calls.

• Reply to customer queries, resolve complaints, and ensure customer satisfaction.

• Call customers who have placed orders but haven’t confirmed them yet.

• Check and process refund requests and address order-related issues.

• Manage backend customer care operations for the company’s brands.

✅ What We’re Looking For

• Strong communication skills in English and Hindi (mandatory).

• Ability to handle customer queries politely and professionally.

• Basic understanding of e-commerce platforms (training will be provided).

• Willingness to learn and take ownership of tasks.

• This is an in-office role – candidates should be based in Ahmedabad or willing to relocate.

• Commitment to work long-term and grow with the company.

🎯 Why Join Us?

• Work with a fast-growing e-commerce company managing multiple brands.

• Learn customer care operations and backend processes from scratch.

• Friendly and supportive work environment.

💡 Freshers without prior experience are encouraged to apply.

📩 Apply Now to be part of our growing team!