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Jobs in Banjara Hills, Hyderabad, Telangana
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DMHCA
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Customer Care Executive

Customer Care Executive

DMHCA

0 years

1 - 3 Lacs

Banjara Hills, Hyderabad, Telangana

Posted:1 month ago| Platform: SimplyHired logo

Apply

Skills Required

Customer service English Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Communicate effectively with customers in Hindi and English through phone, email, or chat.
Resolve customer issues related to products or services in a timely manner.
Maintain a polite and professional attitude at all times.
Handle complaints and follow up to ensure resolution.
Maintain accurate records of all customer interactions.
Collaborate with internal departments to resolve complex queries.
Meet individual and team performance goals.

Required Skills and Qualifications:

Bachelor’s degree or equivalent.
Fluency in Hindi is mandatory; good command of English is also required.
Previous experience in customer service or a similar role is preferred.
Strong listening and problem-solving skills.
Ability to work under pressure and handle challenging situations.
Familiarity with customer service tools (CRM, etc.) is a plus.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Paid sick time

Schedule:

Day shift
Fixed shift
Morning shift

Language:

Hindi (Required)
English (Required)

Work Location: In person

Speak with the employer
+91 9319751530

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