Customer Care Executive

Job Overview: We are seeking a skilled and dynamic Customer care Executive with expertise in speaking Tamil, Telugu, Malayalam, or Kannada, Bengali, Oriya, Marathi to join our team in Noida. As a Customer care executive, you will play a vital role in conducting market research surveys, gathering insights, and ensuring the highest quality of data collection through telephonic interactions. Key Responsibilities: Conduct telephonic interviews and surveys with respondents in Tamil, Telugu, Malayalam, or Kannada as required. Explain survey objectives clearly and engage participants to ensure accurate data collection. Maintain accurate records of calls and responses in the prescribed format. Achieve daily/weekly/monthly call targets as assigned. Ensure high levels of professionalism and adhere to data privacy and confidentiality protocols. Collaborate with the team to identify potential improvements in research methods and survey processes. Skills and Qualifications: Language Proficiency: Fluency in Tamil, Telugu, Malayalam, or Kannada (spoken), Bengali, Marathi Proficiency in more than one language is a plus. Communication Skills: Excellent verbal communication and interpersonal skills. Previous experience in tele calling, market research , or a related field is preferred but not mandatory. Basic computer skills for data entry and record maintenance. Ability to work in a fast-paced environment and meet targets. Eligibility Criteria: Education: Minimum 12th pass or a bachelor’s degree in any field. Experience: 0–2 years of experience in tele calling, customer service, or market research. Location: Must be willing to work in Noida. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Expected Start Date: 30/05/2025