Customer Care Associate - Voice

As a Customer Care Associate - Voice at Aimlay Pvt Ltd, you will be a part of an international voice process team during the night shift. Here is a summary of your role, responsibilities, and qualifications: **Role Overview:** Join Aimlay Pvt Ltd, a premier EdTech organization with 14+ years of experience in transforming education through innovation. As a Customer Care Associate - Voice, you will be making daily outbound calls, verifying and screening customer leads, gathering additional information, and collaborating with the sales team for lead allocation. Your role also includes ensuring lead integrity before transferring them to counsellors. **Key Responsibilities:** - Make daily outbound calls using provided leads - Verify and screen customer leads for accuracy and relevance - Gather additional information and assess customer interest - Collaborate with the Sales team for efficient lead allocation - Ensure integrity before transferring leads to counsellors **Qualifications Required:** - Any Graduate - Excellent spoken English communication skills - Willingness to work US shift hours (Night shift) - High energy and a growth-oriented mindset At Aimlay, you will enjoy a competitive salary of up to 4.5 LPA with unlimited incentives and benefits. You will have the opportunity for fast-track growth in a vibrant, global-facing environment, work with industry-best mentors and leaders, experience a supportive, open-door team culture, participate in monthly engagement and recognition programs, and be part of an Indian brand making waves globally. Contact Details: - Name: Jatin Upadhyay - Contact No.: 9211735566 - Email: jatin.upadhyay@aimlay.com,