Customer Accounts Representative

2 - 6 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for performing various credit-related tasks including order releases, new account setups, credit investigations, and collection contacts. Your role will involve providing credit information to customers through telephone, internet, email, mail, and fax within specified deadlines. It is essential to meet the credit department objectives by processing credit applications, conducting credit searches, and offering credit terms and limits to customers according to company policies and procedures. Communication plays a vital role in this position as you will be in regular contact with customers and internal departments to resolve account issues, pending orders, invoice discrepancies, and customer account reconciliations. Additionally, you will process service orders, submit EDI and portal invoices to customers, and ensure customer needs are met beyond their initial requests. Your responsibilities will also include verifying that customer orders are processed correctly through credit processes, managing outstanding accounts effectively, and recommending accounts for final demand letters and referrals when necessary. As part of your role, you will assist in training new team members by demonstrating daily work processes and responding to inquiries and complaints promptly and efficiently. To excel in this role, you should possess a bachelor's degree in accounts/finance, have a working knowledge of company policies, procedures, and systems, and be proficient in managing multiple currencies. Strong time management skills, organizational abilities, and proficiency in both verbal and written communication in English and your native language are crucial for success in this position. By supporting and participating in the company's total quality process, you will contribute to maintaining high standards of service delivery. Your role at Mouser Electronics, a globally authorized distributor of semiconductors and electronic components, will be pivotal in ensuring efficient credit services to customers and supporting the company's commitment to excellence in the industry.,

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Mouser Electronics logo
Mouser Electronics

Semiconductor Manufacturing

Mansfield TX

RecommendedJobs for You