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3 Csm Implementation Jobs

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8.0 - 12.0 years

10 - 13 Lacs

Ahmedabad

Work from Office

Role & responsibilities Job Title: Asst Manager - ERP Reporting to: C.E.O. Team Size: Direct Reports (1- 2 Team member). Job Location: Piplaj - Ahmedabad (HQ) Job Purpose: To over sees ERP related functions of NVC Duties (Roles & responsibilities): ERP (SAP) implementation and upgrades. Collaborate with stakeholders to analyse business requirements and translate them into ERP solutions. Manage cross-functional teams for ERP projects, including developers, consultants, and key users. Ensure smooth data migration, integration , and system testing . ERP Back up Maintenance & ERP License handling through SQL Server, ERP installation as & when required. Oversee end-user training and change management efforts. Ensure ERP compliance with internal policies and external regulations (e.g., audit, security, GST compliance). Monitor system performance, ensure data integrity, and troubleshoot ERP issues. Preparation of Consumption / pending sales order report and FG booking report. MIS Reporting, query based reports development and amendment. Sales Order / Dispatch order verification. SAP, CRM/CSM implementation & coordination with ERP vendor partner. Coordination with Production & Stores for preparation of FG, WIP Component Stock Report & dispatch report preparation for service department. Month end & year end activities & process in ERP/SAP. Development, implementation and monitoring of internally & externally auto alerts. Version upgradation of ERP/SAP & patches. Skills & Attributes: Hands on Experience & expertise of SAP B1 software. Understanding of business processes: Finance, HR, inventory, supply chain, sales, etc. Database and systems integration skills. Proficiency in reporting tools (e.g., Power BI, Crystal Reports). Excellent Communications, good interpersonal relationship, problem solving and decision making skills. Qualifications: B.E. IT / MCA regular full-time course from a repute college. Experience: Average 7 - 8 years of experience in Manufacturing industries with exposure to various functions as per roles and responsibilities above. Experience in project management, team leadership, and cross-functional coordination. Candidate preferred from Gujarat. Interested candidate please apply here. Also share your profile to chidananda@manpower.co.in; Best Regards, HR team Manpower Group Preferred candidate profile

Posted 2 days ago

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6.0 - 11.0 years

6 - 10 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Location - Bangalore, Chennai, Hyderabad, Pune, Noida Experience - 6- 12 Years Notice - Immediate to 30 days Requirements:- We are seeking a skilled and motivated ServiceNow Customer Service Management (CSM) Technical Consultant. The ideal candidate will have 6+ years of hands-on experience in implementing and customizing ServiceNow CSM modules, with a strong understanding of ServiceNow architecture and scripting. Candidates with CSA and CAD certifications will have an added advantage. Implement and configure the ServiceNow Customer Service Management (CSM) ServiceNow Field Service Management (FSM) module according to business requirements. Collaborate with business analysts and clients to translate business requirements into technical solutions. Develop custom applications and enhancements using JavaScript, Flow Designer, and ServiceNow Studio. Integrate CSM with other ServiceNow modules (like ITSM, CSM) and third-party systems Develop and maintain business rules, UI policies, client scripts, workflows, and scheduled jobs. Participate in technical design reviews, solution demos, and agile sprint planning. Perform unit testing and support UAT for all new development and enhancements. Troubleshoot and resolve technical issues within the CSM application. Follow coding best practices and maintain documentation for all configurations and customizations. Stay up-to-date with the latest CSM features and ServiceNow releases. Required Skills & Qualifications: Minimum 6+ years of hands-on experience with ServiceNow platform, especially in CSM implementation. Strong understanding of ServiceNow architecture, scripting (JavaScript), and platform configuration. Experience with REST/SOAP integrations and external data sources. Good knowledge of CMDB, SLAs, and ServiceNow reporting & dashboards. Exposure to Agile/Scrum methodologies. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills.

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

Work from Office

Shift Timings: UK Shift What we look for This is an excellent opportunity for a highly motivated professional to join our global ESG Team as CSM Implementation Specialist. The candidate will be responsible for providing support to Global Client Success Managers (CSM) in achieving companys client deliverables, research, and marketing materials and for other related tasks. This role demands a high-quality communication (verbal and written) and the ability to work effectively without supervision to contribute to the team objectives. We look to recruit bright, articulate, and numerate candidates who are not afraid of a challenge and are prepared to work hard and love what they do. Every member in the team plays a part in making our business what it is today and the more we grow, the more important that becomes. Whatever your career path, ambition, or skillset you will be joining an entrepreneurial environment and become part of a globally connected team. We dont just want you to succeed, we want you to flourish. The Role & Key Responsibilities Provide day-to-day support to the Global CSMs team. Coordinating on-boarding and kick-off calls with clients. Mapping out the project timeline and workload. Ensure all aspects of client engagement and delivery are coordinated, aligned and efficient. Ensure a consistently high quality of report delivery, both in content and timing, reflective of the client needs, ESG priorities and high impact potential. Proactively identify aspects of the delivery process and products themselves that can be improved to ensure that Apex ESG remains efficient and best-in-class. Prepare and maintain project tracker to ensure all the projects are updated on timely basis Maintenance of internal tools used for project tracking Support Global CSMs to prepare client feedback presentations / client proposals / weekly check-ins Assist in client questionnaire and perform analysis on the results. Manage client queries on ESG products Support CSMs to build strategies with ongoing contact with clients and Portfolio companies for upsell opportunities. Manage sales support function for ESG. Work independently and in collaboration with a wide team of CSMs across regions. Coordinate new portfolio companies set up in ESG Portal. Coordinate with clients / PCs facing issues related ESG Portal. Prepare dashboard for management team to monitor progress of prospects. The role involves extensive on-the-job learning and candidates must be self-motivated. Skills Required Bachelors degree in Sustainability / ESG / business administration would be an advantage 1-3 years of experience as Client support / ESG Operations for Private Equity services is preferred. Experience in a client support role, preferably with high profile, international clients. The ability to engage, build rapport and influence a wide range of stakeholders, internal and external, for the good of our philosophy to drive positive change for people and planet. Excellent organizational skills, attention to detail, time management and prioritization. IT skills: Advance Microsoft Office (Excel, PowerPoint, Word) to a high level is essential.

Posted 3 weeks ago

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