CSE (Customer Support Executive)

0 years

0 Lacs

Posted:1 day ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive
Location: Work From Office
Process: Voice / Non-Voice (Inbound & Outbound)
Shift: Rotational
Working Days: 6 days/week
Week Off: 1 rotational off
Salary: ₹18,000 – ₹24,000 per month

Eligibility Criteria:

  • Education: Graduate candidates only (Freshers & Experienced both can apply)
  • Good communication skills in English and Hindi
  • Basic computer knowledge required

Roles & Responsibilities:

  • Handle inbound and outbound calls/chats in a professional and courteous manner
  • Assist customers with queries, complaints, and service-related issues
  • Provide accurate and timely information to ensure customer satisfaction
  • Maintain records of customer interactions in the system accurately
  • Escalate unresolved concerns to the relevant department promptly
  • Meet daily/weekly performance targets and follow company guidelines

Job Type: Full-time

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Ayodhaya Nagar, Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Language:

  • English (Required)

Location:

  • Ayodhaya Nagar, Bhopal, Madhya Pradesh (Required)

Work Location: In person

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