Home
Jobs
Companies
Resume
Wipro logo

Cross Functional Lead - L2

10 - 14 years

12 - 16 Lacs

Hyderabad

Posted:6 days ago| Platform: Naukri logo

Apply

Skills Required

Cross Functional VMware servicenow storage Management Networking hp service manager remedy accounting Servers

Work Mode

Work from Office

Job Type

Full Time

Job Description

Do : As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements.

More Jobs at Wipro

Angular Js Developer

Pune, Bengaluru, Hyderabad

5 - 10 yrs
|

INR 15 - 30 Lacs

Senior Manager

Bengaluru, Gurgaon

10 - 18 yrs
|

INR 30 - 40 Lacs

Walk in Drive For Medical Device complain Investigation- Kolkata

Kolkata

Experience: Not specified

|

INR 0 - 0 Lacs

Process Associate

Kolkata

Experience: Not specified

|

INR 0 - 2 Lacs

Customer Support Associate- HR Sukalpa

Kolkata

Experience: Not specified

|

INR 0 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Cross Functional Interview Now

My Connections Wipro

Download Chrome Extension (See your connection in the Wipro )

chrome image
Download Now
Wipro
Wipro
www.wipro.com

Information Technology & Services

Bengaluru

250,000+ Employees

11788 Jobs

    Key People

  • Thierry Delaporte

    CEO & Managing Director

  • Jatin Dalal

    Chief Financial Officer

RecommendedJobs for You

Wipro logo

Cross Functional Lead - L2

Wipro

Mumbai

Wipro logo

Cross Functional Lead - L2

Wipro

Hyderabad

Wipro logo

Cross Functional Lead - L2

Wipro

Hyderabad

Wipro logo

Cross Functional Lead - L2

Wipro

Mumbai

Wipro Limited logo

Cross Functional Lead - L2

Wipro Limited

Hyderābād

Infor logo

Cloud Consultant, Principal

Infor

Hyderabad

Expleo logo

Test Engineers - Finacle For Banking project

Expleo

Chennai

Cradlepoint logo

IAM Engineer (IDM & PKI Specialist)

Cradlepoint

Noida

ManipalCigna Health Insurance logo

Agile Product Owner Lead Analyst

ManipalCigna Health Insurance

Hyderabad

Ericsson logo

IAM Engineer (IDM & PKI Specialist)

Ericsson

Noida