CRM Sales Real Estate

• Collecting and analyzing customer data
• Using CRM systems to manage relationships
• Developing new ways to meet customers’ needs
• Handling customer complaints
• Overseeing the interactions between customers and key team members, such as Customer Service Representatives
• Creating and executing retention campaigns
• Developing marketing campaigns to attract new customers
• Collaborating with sales, marketing, customer service and operations teams to improve the customer experience.

Skills and qualification-

• Knowledge of customer acquisition and retention strategies
• Exceptional verbal and written communication skills
• Social and emotional awareness to tailor interactions for individual customers
• Extensive product knowledge
• Ability to collaborate well with other customer care team members
• Analytical and data-driven
• Ability to work in a fast-paced environment while managing multiple tasks
• Technology skills in CRM software

Job Type: Full-time

Pay: ₹11,123.14 - ₹40,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person

Expected Start Date: 10/07/2025